1 reviews | Active since Dec 2015
1 star is too generous for this...
If you thought that nothing could be more frustrating and more inconvenient than loadshedding, than you have not dealt with Vodacom Online Sales! The most unprofessional and frustrating process I have ever been through. I was sent from pillar to post made numerous calls to the call centre and got nowhere with the order. Then the automated call centre blocked my number from getting through to a consultant because 'there were too many calls received from the number.' The only reason for this was that I had called and received no assistance. Sent through the required documents over five times, to five different email addresses that they gave me and still was told that there were 'documents' pending. Then I was told that I would be assisted by a Nomfundo Zungu. Worst than the pointless automated services, she was tardy, unprofessional and downright ***********. Please spare yourself the hassle and place a contract online order elsewhere.
