1 reviews | Active since Sept 2015
1 out of 10
- cell took 10 days to get from Constantia shop to Maitland Vodacare<br> - I continually had to call to get info as to what was happening<br> -I have been almost 18 days without this phone [ which had just been just been replaced by Apple], and travelled extensively in SA with an old, unreliable Nokia E90. At no stage was I offered a loan phone by Vodacom<br> - at no stage has Vodacom told me what the actual problem was, and why it took so long to get from Constantia to Maitland<br> - when I collected the new Apple yesterday, it was already showing low battery, at around 7%! Could they not have charged it for me?<br> - Vodacom sent me an sms survey with 3 questions on Wednesday, regarding their service. I gave you 1/10 [ and the only reason I did not give you /10 was that my comments may have been negated. Based on Vodacom past behaviour, I know that I probably wasted an sms by replying, as nothing will happen anyway <br> - At no stage did Vodacom apologise, and offer me some consolation of some free airtime/A gigabyte of data or anything to compensate me<br> <br>
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A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
