1 month and still no service and call back

<p>Hi Vodacom, I have requested to cancel my contract and move to prepaid cause i am not happy with the service and over billing of my contract, i dont get any follow up and you have charged me x2 the amount agreed upon.</p> <p>made my accound go into the negative with the bank, messing up my credit record, your service is down too often, too many error reports with loading of data and then it still goes through etc.</p> <p>This is the 5th problem and i think this is enough - your contracts are not efficient and for this being my first contract i think ill stick to prepiad.</p>