1 month and NO service, but VODACOM takes my money....

THIS IS MY NOTIFICATION OF MY CANCELATION OF MY CONTRACT WITH VODACOM.

I've been without a working cell since my initial complaint and request for help from VODACOM on 1 FEB 2024 (one MONTH to the day)

refer to : EC-1TFU-31DUMD

I have been to your "Experts" 4 times.... and have phoned 10 times min... and emailed at least 10 times...

As you are UNABLE to get this issue sorted out... and having inserted a MTN SIM card into my cell and the cell working 100% i have no other option as to CANCEL my business with VODACOM.

I have done the "cal 135" and select "cancel contract" and have the SMS on record of this...

I will be in contact with my bank and canceling the debit order as well

As i have done at least 3 HELLOPETER complaints and i keep getting the SAME automatic reply.... i guess i can treat VODACOM the same and use HELLOPETER to tell you that I am no longer your customer.