SB
Sameer B

1 reviews | Active since Sept 2014

08 Apr 2015, 10:10

1 hour wasted on call centre-ONE WEEK no Call back

With regard to the below complaint, NOBODY has made contact with me yet.<br> Please if you ******* unilaterally increase pricing on a fixed term contract, at least have the ****** call centre working properly.<br> I will definitely change my network once my contract is up-GOODBYE VODACOM \the *****ing connection and not the better connection of twenty years ago""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;8201;706229;16;2;0;1;0;0;2;NULL;NULL;NULL;15/04/08 10:06;15/04/08 8:10;Useless;5,41E+12;;***;On monday 30 th March I reported that my ADSL was only working intermittently. They checked and confirmed there was a problem and undertook to have it fixed. ALT ***. <br> <br> Then Silence.<br> <br> I phoned to follow up on a daily basis without result. On Thursday 2nd April I was told that a technician had been assigned to my complaint and that He/She would be in touch with me within the next two days.<br> <br> Then nothing.<br> <br> By Tuesday 7th the line had stopped completely. As their website very magnanamously offers the possibility to \ escalate\"" the complaint"

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