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Portia M
1 reviews | Active since Oct 2012
20 Apr 2023, 10:34
1 Gig 30 days data that doesnt get to 30 days.
30 Days 1 gig data that never gets to stay for 30 days!!!! Vodacom sends a msg to say it will deplete with if u are lucky 15 days!!! How come if i bought data that should be valid for 30 days? I want my data back for all the times vodacom took it before the 30 days.
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Replies (3)
Vodacom's replyOfficial
20 Apr 2023, 12:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Apr 2023, 12:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
20 Apr 2023, 13:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Apr 2023, 13:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Portia M's updateReviewer Update
20 Apr 2023, 13:50received a call from Marlon Fortuin and he was of great assistance and i realised that the issues was from myside. Great service received, keep up the good job.
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Portia M's update20 Apr 2023, 13:50
Reviewer Update
received a call from Marlon Fortuin and he was of great assistance and i realised that the issues was from myside. Great service received, keep up the good job.