1 Gb per month on new contract, zero data

Item: Vodacom
Rating: 2
Author: cecile Z

Upgraded on the 2nd of July at Vodacom in Jeffrey's bay. I asked for 1Gb per month eluding talk time and sms bundle. Every month day 1 when I check balance's, I just have no data available?? Would like to know how this is possible. Heard this happened to other customer's as well? Will appreciate feedback.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

26 Jan 2016, 15:28

Hello ladiesw,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Vodacom's reply26 Jan 2016, 15:28

Official

Hello ladiesw,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team