#1 for the worst customer service ever.

<p>5Dec16-upgrade request-sim only-no feedback</p> <p>17Dec16-upgrade request-no feedback</p> <p>19Dec16-upgrade request-no feedback</p> <p>22Dec16-upgrade request-no feedback</p> <p>1Jan17-contract converted from data to uchoose flexi</p> <p>Numerous calls to call center-+7hours-waiste of time, was told would reverse 3Jan, to do in store upgrade.</p> <p>5Jan-pillar to post+5hours-told its being escalated.</p> <p>7Jan-deal in store ends, no reversal. </p> <p>11Jan, assured by 1 agent request confirmed, reversal to take affect 1Feb, another told me no actions has been done on acc.</p> <p>Next deadline for my 2nd choice upgrade, 31Jan.</p> <p>Barred from calling from my mobile to customer services till 2nd Feb.</p> <p>Realy now vodacom, are you taking me for the ****! Can you not do your job? Have not received any handsets, no confirmation, notification, signal regarding upgrade. Why am I being penalised for your lack of ownership, customer services, no commitment, no nothing. Please have it resolved. Haven't heard a word from your escalation team as well, are they stil in holiday mode? Sick of this.</p>