1 reviews | Active since Nov 2016
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<p>This has been a 2 month Journey trying to resolve a technical issue on my account.</p> <p>I am not able to purchase Data on my account, the consultant in Vodacom has confirmed that they cannot add databundles to my account either, now the latest after calling almost every morning the past 2 weeks, spending 45 min on a call every time I called, they inform me that it will take 7-14 days to resolve. In the mean time I cannot add Data to my account and am now liable for out-of-bundle rates due to Vodacom's incompetence for the next 2 weeks.</p> <p> </p> <p>This is unacceptable service and I recomend you not use Vodacom as a provider.</p> <p> </p> <p>Lincoln</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
