tM
tshepisang M

1 reviews | Active since Dec 2020

05 Dec 2023, 15:52

*****!

I was sold a fibre deal by one of the sales agents and only to find out they will de***** me into getting me into the highest package that they have..I was sold a month to month contract for 299 with Vodacom and now I was debited 600.. I have never received a Debi check mandate with Vodacom firstly but they managed to access my account and to debit me. I need Vodacom to rectify this immediately or to cancel this contract with immediate effect for I get the law into this. How does one take my details and without Vodacom calling me to go through the contract with me for once and just put in amounts I never asked for That is pure *****!!! I will write a review everyday about Vodacom until I get help with my issue!!

Put a stop to this!!!!

0
Replies (1)
Vodacom
Vodacom's reply06 Dec 2023, 07:35
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team