DG
DeCarlo G
1 reviews | Active since Sept 2020
10 May 2024, 12:51
082125 Non Existent Line
my vodacom number is hacked. I cant get through to the vodacom help line 082 135 and speak to A HUMAN BEING to explain what is happening...in the main, a *****ster is busy using my WhatsApp, ****ming people off their money by pretending its me.. can i please get help, 135 number is useless when you want to report a problem of this nature since is reliant on voice prompts and robot to assist you.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
10 May 2024, 14:16 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 May 2024, 14:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team