082111 customer care sucks!

<p>Hi, I tried 4 times to reach a knowledgeable person to help me with my MyVodacom queries:</p> <p>1) When I log in I see only 2 lines ********** 253 and ********** 062 (that were recently transferred to my husband at Cresta Vodashop - consultant: Morne), yet my details reflect and</p> <p>2) I don't see any of my other lines i.e. ********** 671, ********** 350 etc. that were all linked to one profile before (account I ********** ). </p> <p>I get told conflicting tales by the unprofessional call centre consultants: go into your nearest vodashop and sort out, phone 0829.., we need to phone your husband to get his authority to speak to you!! As you can imagine, at this point I'm beyond livid at the lack of client service, never mind expertise. I was told by Morne at Vodashop Cresta that I'll still be able to see all other lines linked to my profile and nothing else to be done.</p> <p>Please arrange for the two lines that were transferred to my husband to reflect his details (incl his bank account) and restore my other lines to my main profile with my details. Please sort this out immediately!</p>