JD
Jaco D
1 reviews | Active since Jun 2019
22 May 2024, 20:23
081946 is useless
Due to a problem at FNB a debit order was not paid. My lines have suspended after all the efforts described below. I called customer collection several times with a promise everytime that Vodacom would call me back to set up the debit order. 9 May Spoke to Khanyisa Refernce *** 13 May Zwiuhuya no reference 17 May Kathu *** 22 May my lines were suspended. 22 May @ 10: Katlego promised I would get a call from her supervisor still waiting for the call 22 May Shanai she gave me my account nr as Ref nr later received sms with ***? She also told me it was Knock-off time and could not help me.
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Replies (1)Vodacom's replyOfficial
23 May 2024, 07:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 May 2024, 07:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
