JD
Jaco D

1 reviews | Active since Jun 2019

22 May 2024, 20:23

081946 is useless

Due to a problem at FNB a debit order was not paid. My lines have suspended after all the efforts described below. I called customer collection several times with a promise everytime that Vodacom would call me back to set up the debit order. 9 May Spoke to Khanyisa Refernce *** 13 May Zwiuhuya no reference 17 May Kathu *** 22 May my lines were suspended. 22 May @ 10: Katlego promised I would get a call from her supervisor still waiting for the call 22 May Shanai she gave me my account nr as Ref nr later received sms with ***? She also told me it was Knock-off time and could not help me.

0
Replies (1)
Vodacom
Vodacom's reply23 May 2024, 07:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team