1 reviews | Active since Feb 2020
*** - I***-1
Good Day I am not happy at all with Vodacom service. I CONTACT PHONE IS OFF AS WE ARE SPEAKING BUT I HAVE PAID EFT R 159.00
Vodacom don't do they work and they service is poor very poor. If you look at the month I take out the contract up to day no one look at my problem. I had numerous problems from day one I taking the contract. Please see my email below way by I have ask to cancel my debit as I will pay my account month EFT. But no one come back to me 8 to 4 I’m at work can’t answer my phone. I am going to take this problem to Halo Peter. On the 03/07/2017 and 06/2017 bill is 159
Because I am sick and tired of Vodacom. This is effecting my credit score
I WILL PAY MY ACCOUNT VIA EFT Regards Margaret Johnson From: Margaret Johnson ********** Sent: 08 August 2017 8:51 AM To: ********** Subject: FW: Vodacom Invoices and Statements - I ********** -1 Importance: High Vodacom Responsive Mailer Good Day Please stop the debit order on my account I will pay my account EFT My account is 159.00 per month I only have one account with Vodacom and it is ********** 839. How did my account come to 526? Regards Margaret Johnson
Vodacom Responsive Mailer - Your reference number is: 003S~SCR4 Good Day I am not happy with the above statement. I have use my own sim cards and did not get full airtime. Second of all I had problems with Vodacom from the 12 April 2016 WITH THE delivery of the phone. Than after it was the sim cards story. I had to phone every single day. Than I had to go and buy a sim card. After that they sent me to a Vodacom shop in south gate (my petrol). After that I only received less than R110 airtime after I told Vodacom every day I am not going to buy the bill because of my time sitting on the phone with Vodacom. If you check all my voice calls with vodacom from the 12-04-2017 I did stated. Please contact me urgently asp….. Regards Margaret Johnson From: Vodacom ********** Sent: 12 May 2017 11:03 AM To: Margaret Johnson ********** Subject: Vodacom Invoices and Statements - I ********** -1 Importance: High
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Margaret johnson,
Thank you for your patience.
I've responded to you via SMS with feedback.
I apologise for the delay in response and inconvenience caused.
Regards,
UW
Dear Margaret johnson,
Thank you for your patience.
I've responded to you via SMS with feedback.
I apologise for the delay in response and inconvenience caused.
Regards,
UW
