MN
Melcan N
1 reviews | Active since Oct 2020
01 Jun 2025, 18:44
****
Good evening, I’m not even shocked with what I’m getting from Vodacom I saw from the first service I received from them it was very poor and disgusting only to find that I’m paying for 15 GB monthly and they charging me 180, as per our agreement they said I will get 35 but every month I’m getting 15 gig. I want this contract cancelled with immediate effect I’m so disgusted and disappointed by this poor Vodacom service that I scheming our money.
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Vodacom's replyOfficial
02 Jun 2025, 08:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Jun 2025, 08:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team