******* 0.5% VAT charged on my account

Item: Vodacom
Rating: 1
Author: Pieter F

Vodacom still charges the extra 0.5%VAT on our contracts, after initiating it one month pre-approval, they still charge it to our accounts. I spoke to a consultant at the accounts department and she referred me back to customer care. when will Vodacom stop over charging me and the public. This is theft.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

28 May 2025, 18:59

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply28 May 2025, 18:59

Official