1 reviews | Active since Oct 2013
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Ive had several contracts by Vodacom over the last lets say 10 years,its now about 5 to 6 years that i dont get any billing accounts from then.Ive been to Key west branch to double check if my adress are correct,and every time they promise me that i will get my itimised account the next month.A couple of years ago ive even changed it that they must rather email my account to safe paper and hopefully get my bills AT LAST: BUT STILL NOTHING.They dont care but still paying R17 per month.R17 times 5 years equals to R1020.I am wondering how much money vodacom are getting extra from other cutomers ass well if you take R17 times 10 000 costomers=R170000.Shame to you vodacom.I want to try and get re imbur*****t on my money but...The other complaint is i took out a new contract 4 months ago ,and upgraded another nr yesterday,and shockinly see that i am paying almost the same for same phones except one is on a smartL and other on SmartXL,huge benefit difference but still getting charged the same,and that only 4 moths apart.How can this be Vodacom??????.Now i am paying the same BUT ONE CONTRACT HAS 150 MORE MINUTES AND MORE DATA?????.Please help Vodacom you are not being fair or loyal!!!!
We are sorry to hear about the circumstances under which your query has reached us.
A consultant will contact your shortly to assist with resolution.
Kind regards,
Vodacom Consumer Website Team
We are sorry to hear about the circumstances under which your query has reached us.
A consultant will contact your shortly to assist with resolution.
Kind regards,
Vodacom Consumer Website Team
