***0 un happy with vodacom

Hi I have a serious concern regarding agreement I have made with Vodacom they don't do as they have promised they closed my line without any notice even if I have paid the account, today today I called Vodacom and the consultant that I spoke with made me unhappy he just hang up the phone while still talking to him he didn't even give me any answers,I told him about the agreement he didn't care or take any initiative to listen to me or share with me what we agreed on my previous arrangements ,the consultant the way he spoke to me didn't care I have paid he was rude and didn't even bother to call me back