1 reviews | Active since Jan 2024
0 stars
Here I am AGAIN! Writing a review on poor service and bad experiences. With a payment arrangement in place (recorded on their calls) they cut my line again. Yes, 9 days into the new month. Imagine you pay for something that you cannot use. With that said my monthly installment is R973. 16 per month. I paid my arrears in full as stated in a previous review and made telephonically an arrangement to pay for June and July at the end of July. I'm not good at maths, but R973. 16 plus R973. 16 equals R1946. 32 Suddenly the amount I owe is R2305. 80. 🤯🤯 I cannot use my cell phone without being connected WiFi. I can't phone customer care because my line is suspended. What a **** show. I am so tired of this. Feedback, clarification and assistance would be highly appreciated
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
