SF
Sinazo F

1 reviews | Active since Apr 2025

01 Sept 2025, 11:15

0 star

Never have I ever been this disappointed and disgusted by a company like Vodacom. A few months back, I came here a wrote about the customer service experience I got and how I never know how much will be deducted from me each and every month 😔 do you think they fixed their ways. I’m still being billed more than I signed up for, to top it off I’m not the only one having these issues. I regret choosing Vodacom as a service provider, I know you will call me, please don’t.

0
Replies (1)
Vodacom
Vodacom's reply01 Sept 2025, 12:06
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team