SF
Sinazo F
1 reviews | Active since Apr 2025
01 Sept 2025, 11:15
0 star
Never have I ever been this disappointed and disgusted by a company like Vodacom. A few months back, I came here a wrote about the customer service experience I got and how I never know how much will be deducted from me each and every month 😔 do you think they fixed their ways. I’m still being billed more than I signed up for, to top it off I’m not the only one having these issues. I regret choosing Vodacom as a service provider, I know you will call me, please don’t.
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Replies (1)Vodacom's replyOfficial
01 Sept 2025, 12:06Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply01 Sept 2025, 12:06
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
