1 reviews | Active since May 2017
0 Rating. for vodacom
0 Rating. Since the beginning of 2024 Vodacom has no backup power for their tower in Luckhoff. **This tower is in town and there is safe to theft and vandalism of batteries and solar panels.** When load shedding occurs the Vodacom mobile reception and 3G/4G/LTE is cut off immediately. 20 Minutes after the power is restored the signals come on - one by one. ***With the power off, it's impossible to contact emergency services like a doctor, police, ambulance, fire brigade or hospitals*** No chance of any mobile communication what so ever. *** This is completely unacceptable service from a "major" company like Vodacom. I hereby give Vodacom notice that I'm going to cancel my existing contracts unless this problem is rectified within this current week.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
