<p> Vodacom</p> <p> </p> <p>003S~SCR4 - no feedback and being softlocked despite fully paid up!!??</p> <p> </p> <p>System errors on your MyVodacom app on your side billed me 3 times for a 1GB purchase at the same time instead of once, I raise a query and now you are softlocking me when everything is fully paid on 2 high value contracts with you without any explanation and me having to waste 45 mins over the phone to sort it out........ three words, ***.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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