VERY UNHAPPY CUSTOMER

The called me to offer an upgrade. Gave the lady the chance to speak on what was to be offered. Answered the basic questions of who I bank with, debit order date and where I am during the day, and will receive a message to accept the upgrade. After the call I receive a message saying the upgrade is being processed with no confirmation or approval. I emailed them cancelling and that I didnt approve the upgrade. Received another message stating that the device is with the courier and will be delivered in 72hrs. Thank goodness to vodacom customer care, its cancelled.