VitalAire - Worst service ever!

Don't ever try to do business with VitalAire. This is the worst service I have ever experienced in my entire life! Or rather no service at all other than taking my money. Have I been ****med? I placed an order for a CPAP mask and hose on the 9th of December 2020 and paid for it in full the same day. I was promised that my order would be dispatched within the next 3 days. Since then I had no feedback whatsoever. Phone calls do not get answered, mail boxes are full so no telephonic message can be left. WhatsApp messages either get read and ignored or not read at all. They do not do e-mail communication. I dealt with Edward Mokgehle. Until this day I could get nothing out of him apart from false promises when I did succeed in getting hold of him. I have been referred to numerous people whom I could not get through to. I have been promised that my calls would be returned by a certain Renate and another Lydia but nothing ever happened. VitalAire is a disgrace. They are dishonest and not to be trusted. They have no business being in business, medical or otherwise. I am desperate. Sleep apnea is a life threatening disease and VitalAire, who supposedly supplies CPAP machines, oxygen and other important products and accessories to the medical industry does not care - neither for their patient nor anything or anybody else. I am totally disgusted.