Vitalaire George

My mom has a prescription for 1 oxygen bottle delivery per month which is paid by her medical aid without any issue. The problem we are experiencing is that she does not receive the oxygen when she is supoosed to. When I enquired about the delay in supply, the nurse respinsible informed me she has a problem with supply from the depot. The nurse sends 7 bottles for refill and only receive 2 back. Last night my mom needed her oxygen when she had an episode of distress but her tank is empty. We are waiting for delivery and it is the same old story of there are no bottles available. Totally unacceptable.