VITALAIRE CARE NOTHING FOR THEIR CLIENTS

I am required by my doctor to be on oxygen 18 hrs a day due to my COPD and not having suffiecient oxygen in my blood. My medical aid sent the authority to vital aire head office on tuesday the 24th Mar 20 already, after failure of the Dbn branch to answer their phone on the 25th Mar after I tried 8 times I called Vital Aire main branch in Jhb. I was called back by lady by the name of Boitumelo who promised my home oxygen would be delivered by the Dbn branch on Thursday 26th Mar 20. I called the Dbn branch on the 26th and was told the driver is out, the woman I spoke to said she will contact the driver and get back to me. 1 hour later I called the branch again and she told me the driver is still on his way. At 1500B i tried calling again and no one answered the phone i tried the head office and was told they are closing for the like down i must wait till the 16 Apr. I require this oxygen urgently and this is how a company treats their clients. My father belongs to AFROX and after calling within 8 hrs the driver is outside delivering