Poor service.

On 8 November 08H18 2022 i called Vitalaire on *** to buy a mask for my CPAP machine. i spoke to a lady by the name of Lydia. sorry sir i cant help you my manager are in a meeting he will call you right back. My mask broke the previous night so yes this was urgent for me to sleep at night. Calls was done as follows again, 09H20, 09H43, 10 November 11H15, 11H21. geuss what? until today nobody called me. i found out that the manager name is Sam but they refuse to give me the surname. Well i had to go to another company and begged them to sell me a mask because im not a client of them but a client with Vitalaire for almost 12 years and all my records are with them. You are latterly playing with peoples lives with our pathetic service.