WW
Wendy W
1 reviews | Active since Jun 2013
27 Nov 2015, 14:20
POOR SERVICE
Upon leaving the hospital (2015) we had to order an oxygen bottle for my mom. We returned the bottle a month later only to find that we have been billed additional costs ever since. Despite the fact that I have sent numerous mails and made numerous phone calls I have yet received feedback. It is now a year later and STILL sitting with no feedback from Vitalaire. However we get a statement...I even sent a complaint mail to the supervisor, still no feedback. This is absolutely ridiculous.... <br> <br> POOR, POOR SERVICE!!
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Vitalaire's replyOfficial
30 Nov 2015, 08:58Hello Wendy de wet,
Dear Wendy
Thank you for raising your complaint.
The departmental Manager will be contacting you shortly to investigate and assist with your query.
Thanking You
Vanessa Pather
Dear Wendy
Thank you for raising your complaint.
The departmental Manager will be contacting you shortly to investigate and assist with your query.
Thanking You
Vanessa Pather
Vitalaire's reply30 Nov 2015, 08:58
Official
Hello Wendy de wet,
Dear Wendy
Thank you for raising your complaint.
The departmental Manager will be contacting you shortly to investigate and assist with your query.
Thanking You
Vanessa Pather
Dear Wendy
Thank you for raising your complaint.
The departmental Manager will be contacting you shortly to investigate and assist with your query.
Thanking You
Vanessa Pather