AM
Annamarie M

1 reviews | Active since Jan 2015

14 Jun 2016, 13:52

Pathetic service

<p>They are supposed to be an oxcygen company but gives the worst service ever. No oxygen means no life but seems like its a term they dont understand.</p> <p> </p> <p>My mom reported her machine to Palesa at 8am this morning as being faulty. My mom needs 14hours of oxcygen per day which she did not get due to the faulty machine. Its now nearly 16:00 and they still have not been here to see my mom. Its pathetic. She urgently need a machine.</p> <p> </p> <p>Thank you so much for good service.....</p> <p> </p> <p> </p>

0
Replies (2)
Vitalaire
Vitalaire's reply15 Jun 2016, 06:32
Official

Good Morning Annamarie

Thank you for raising your complaint.

The departmental Manager will be contacting you shortly to investigate and assist with your query.

Thanking You

Vanessa Pather

AM
Annamarie M's update15 Jun 2016, 07:40
Reviewer Update

A big thank you to Vanessa for her prompt response and caring manner in which this problem is being resolved.