MN
Mark N

1 reviews | Active since Aug 2019

02 Aug 2019, 10:15

Pathetic service

Their service is beyond poor. I called them 7 times in a 20 minute period and either didn’t get an answer or was cut off when they put me through to the person I needed to speak to. They’ve been telling me they are waiting for a shipment for the last 2 weeks and it’s for a CPAP accessory which is really important for my well being and it has still not arrived. Overall dealing with this company is NOT a good experience at all.

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Replies (1)
Vitalaire
Vitalaire's reply02 Aug 2019, 10:23
Official
Dear Mark Jacobs

Thank you for raising your complaint.The departmental Manager will be contacting you shortly to investigate and assist with your query. Thanking YouVanessa Pather