GC
Gert C

1 reviews | Active since Apr 2015

24 Jun 2015, 18:16

Follow-up Compliant of Bad Service

I refer Vitaire to my previous complaint on the 29/04/15 on Hello Peter. I received my machine back in good working order, however I failed to received some of the items back that were in the bag in which I gave my machine in. I specifically refer to the two manuals, my memory card for the machine, and two of my cleaning apparatus for the machine. I have repeatedly contacted two of the reps for Vitalaire but they have failed to respond. <br> <br> I would like my manuals ( For the machine and the humidifier), memory card, and cleaning apparatus for the machine back in order to facilitate proper use of the machine. Hopefully I will not have to wait another month before the matter is resolved.<br> <br> Gert Coetzee

0
Replies (1)
Vitalaire
Vitalaire's reply29 Jun 2015, 10:14
Official
Hello GertCoetzee,


Dear Gert Coetzee

Thank you for raising your complaint.
The departmental Manager will be contacting you shortly to investigate and assist with your query.

Thanking You
Vanessa Pather