Don't waste your breath
<p>My mother past away last April and we called vitalaire to return my moms cylinders. Vitalaire verified which cyclinders needed returned and stated they would pick them up from the old folks home on was living at. The</p> <p>cylinders were locked in her room. Six moths later I receive a bill for the cylinders. First they could pull up my moms account and when I facxed the document the lady on the phoned said she would call vitalaire in pg and if she had any problems they would get ahold of us. Today I received a letter from lawyer stating if I don't pay the bill legal action will be taken, I called vitalaire and they said I needed to contact old folks home . Vitalaire told us not to worry and they would pick it up. I am so upset and disappointed, it's been over one year since my mom died and I just get an official letter now.</p>
Dear Carrie Bayes - Johns
Thank you for raising your complaint.
The departmental Manager will be contacting you shortly to investigate and assist with your query.
Thanking You
Vanessa Pather
Dear Carrie Bayes - Johns
Thank you for raising your complaint.
The departmental Manager will be contacting you shortly to investigate and assist with your query.
Thanking You
Vanessa Pather
