NM
Neville M
1 reviews | Active since Oct 2019
23 Oct 2019, 13:48
Complaint
Good Day I'm tired of wasting my money calling Vitalaire. They never ever return your calls. I see so many complaints on this site and yet they fail to improve themselves. Still waiting for calls to be returned after the "nurse" says she'll call you and also the staff in patient queries and orders also never do. And please, Vanessa Panther, either change your copy and paste answer you reply with or change the automatic reply that is on. Always the same reply to no matter what the queriesl or complaint. Your guys are a supplier and don't see how your can refuse to supply what a Specialist has requested for the patient. Let's see and hope someone can reply or call me. Thanking You
Helpful (0)
Replies (2)0
Replies (2)Vitalaire's replyOfficial
23 Oct 2019, 14:17Dear Mr McKenzie
Thank you for raising your complaint. Mr McKenzie I did try to call you but you were unavailable so I left a message on your cell phone and also emailed you
Thank you for raising your complaint. Mr McKenzie I did try to call you but you were unavailable so I left a message on your cell phone and also emailed you
The departmental Manager will be contacting you shortly to investigate and assist you with your complaint
Thanking You
Vanessa Pather
Vitalaire's reply23 Oct 2019, 14:17
Official
Dear Mr McKenzie
Thank you for raising your complaint. Mr McKenzie I did try to call you but you were unavailable so I left a message on your cell phone and also emailed you
Thank you for raising your complaint. Mr McKenzie I did try to call you but you were unavailable so I left a message on your cell phone and also emailed you
The departmental Manager will be contacting you shortly to investigate and assist you with your complaint
Thanking You
Vanessa Pather
NM
Neville M's updateReviewer Update
23 Oct 2019, 14:45Dear Vanessa
Thank You for your speedy response and correspondence. Appreciate.
Regards
Neville
Thank You for your speedy response and correspondence. Appreciate.
Regards
Neville
NM
Neville M's update23 Oct 2019, 14:45
Reviewer Update
Dear Vanessa
Thank You for your speedy response and correspondence. Appreciate.
Regards
Neville
Thank You for your speedy response and correspondence. Appreciate.
Regards
Neville
