YD
Yolanda D

1 reviews | Active since Sept 2010

26 Aug 2015, 15:56

Calling dead customers

Today for the third time since October last year I receive a call for a nurse or whatever they call themselves to come out and check my dad stats and his oxygen machine. And everytime I have to explain that he has passed away last year october, various calls made, e-mails sent, copies of death certificate sent and still his name stays on the list. This is emotional torture.

0
Replies (1)
Vitalaire
Vitalaire's reply27 Aug 2015, 07:24
Official
Hello Yolandade,

Thank you for raising your complaint.
The departmental Manager will be contacting you shortly to investigate and assist with your query.

Thanking You
Vanessa Pather