YD
Yolanda D
1 reviews | Active since Sept 2010
13 Oct 2015, 16:15
Calling a Dead Client again!!!
Today at 14:17 I once again receive a call from Vitalaire wanting to speak to my deceased dad. On asking why I get told they want to check how their customer service is and if he is happy with them and his machine. Really this has happend before and reported before and I was promised that his account was closed and even sent a copy of proof that the account was closed and told they would never call again. Now seven days before his first Angelversary I get the dreaded call again. What else must be done to stop this ? This is emotional torture.
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Replies (1)Vitalaire's replyOfficial
14 Oct 2015, 08:08Hello Yolandade,
Thank you for raising your complaint.
The departmental Manager will be contacting you shortly to investigate and assist with your query.
Thanking You
Vanessa Pather
Thank you for raising your complaint.
The departmental Manager will be contacting you shortly to investigate and assist with your query.
Thanking You
Vanessa Pather
Best regards,
Vitalaire's reply14 Oct 2015, 08:08
Official
Hello Yolandade,
Thank you for raising your complaint.
The departmental Manager will be contacting you shortly to investigate and assist with your query.
Thanking You
Vanessa Pather
Thank you for raising your complaint.
The departmental Manager will be contacting you shortly to investigate and assist with your query.
Thanking You
Vanessa Pather
Best regards,
