BEWARE OF VITALAIRE OXYGEN SUPPLIERS

Phoned them on 30th April spoke to Theresa to get someone to look at my mother's oxygen machine, was told someone would come that day, phoned twice more that day,no one came. On 1st May spoke to Edward who told me they has no record of my calls from the previous day, he helped me get the machine going!n Monday 4th May spoke to Patience the Client Service Manager, she was very apologetic and promised to investigate and send me an e mail, gave her my address. On 7th May the machine was giving more trouble phoned spoke to Hope she said a "sister" would phone me and trouble shoot over the phone, at 6pm no one had phoned, then I phoned again spoke to Sharelle, she phoned me today 8th May to say that someone was coming with a new machine!! Told her to forget it, I have cancelled my account with immediate effect and they said they will collect their machine on Monday 11th May. This is really bad service to a 90 year old, deaf and disabled person who has to be on oxygen for 14/16 hours a day! I have had nothing but bad service from them -DON'T USE THEM, YOU WILL BE DISAPPOINTED AND GET NO SERVICE