Bad service
An oxygen tank refill was ordered on 7 June 2018 for my mum to date we have not received the tank refill. We are experincing load shedding everyday and currently she is not well. I have been calling the call centre since the to follow up and all i get is the driver is on his way.CLEARLY HE IS NOT DOING HIS JOB OR THERE IS NO DRIVER. My mum is dependant on the oxygen as her condition is very servere. This is now very very fustrating as i am getting no help. It is not like we need the oxygen for fun. A patients life depends on it considering the amount of loadshedding we are experiencing.
Dear Karishma Mari
Thank you for raising your complaint.
The departmental Manager will be contacting you shortly to investigate and assist with your query.
Thanking You
Vanessa Pather
Dear Karishma Mari
Thank you for raising your complaint.
The departmental Manager will be contacting you shortly to investigate and assist with your query.
Thanking You
Vanessa Pather