PC
Philip C

1 reviews | Active since Mar 2011

19 Sept 2017, 12:27

Bad response and no care attitude.

Dear Sir/Madam. My name is Philip Cooper from Ozonezone in Pretoria. I have been doing ozone treatments for the past 15 years and from time to time I buy used oxygen concentrators from private people. I then sell these machines to people in need of oxygen. About 2/3 weeks ago I sold a concentrator to a Mrs Lottering in Pretoria. Your representative Thabo was asked to come and pick up the rental machine. On arrival at Mrs Lottering he then looked at the machine that they bought from me, Thabo then informed Mrs Lottering that this machine was the property of Vital Aire and ****** from them. He then confiscated the machine from her and took it away. Mr Lottering then came to me demanding his money back and informed me about the ****** machine I have sold to him. As soon as I was told about the ****** machine I contacted the gentleman that I bought the machine from and informed him that he sold me a ****** machine. He is now taking legal steps against me for the inflamety statement that I made against him. I asked Mr Lottering to give me some prove from Vital Aire that they did confiscate the machine aswell as proof from Vital Aire that this machine belong to them. About a week later Mr Lottering informed me that Vital Aire made a mistake and that the machine infact did not belong to Vital Aire. Since the machine was returned to Mr Lottering it is tripping his electricity and someone opened the machine and some wires is now hanging outside the machine. Up until now I have had no communications from anyone from Vital Aire whatsover , they had all my contact details. I am now considering legal actions against Vital Aire for acusing me of selling ****** goods. Please find some notes.attached. Thank you. Philip Cooper. ********** 222. **********

0
Replies (2)
Vitalaire
Vitalaire's reply19 Sept 2017, 12:40
Official

Dear Mr P Cooper

Thank you for raising your complaint.

The departmental Manager will be contacting you shortly to investigate and assist with your query.

Thanking You

Vanessa Pather

PC
Philip C's update29 Sept 2017, 15:23
Reviewer Update
They are just talking I received a reply from Vanessa Pather telling me that they will come back to regarding my complain. That was 10 days ago STILL NOTHING. So Vital Aire is just out there to con people. NOT GOOD. Philip Cooper.