NS
Neville S
1 reviews | Active since Jan 2016
26 Jan 2016, 14:39
Appalling Customer Service
Discourteous in:-(1) failing to respond to my e-mail. (23rd November 2015). (2) Failing to call me back when requested by voice mail to do so as a result of an unanswered mobile call. (3) Staff failing to call me back when they promised to do so.<br> Lack of a clearly defined Service/Repair policy
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Replies (1)
Vitalaire's replyOfficial
26 Jan 2016, 14:50Hello worraps,
Dear Mr Sparrow
Thank you for raising your complaint.
The departmental Manager will be contacting you shortly to investigate and assist with your query.
Thanking You
Vanessa Pather
Dear Mr Sparrow
Thank you for raising your complaint.
The departmental Manager will be contacting you shortly to investigate and assist with your query.
Thanking You
Vanessa Pather
Vitalaire's reply26 Jan 2016, 14:50
Official
Hello worraps,
Dear Mr Sparrow
Thank you for raising your complaint.
The departmental Manager will be contacting you shortly to investigate and assist with your query.
Thanking You
Vanessa Pather
Dear Mr Sparrow
Thank you for raising your complaint.
The departmental Manager will be contacting you shortly to investigate and assist with your query.
Thanking You
Vanessa Pather