

VisionSounds
NPS Score
-100
Recommended: Unlikely
Aug '26 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2017
On 4th September 2026, I purchased a Canon camera with accesories paying by EFT on the same day. VisionSounds acknowledged receipt of my proof of payment and confirmed that my order was being processed and shipped on the same day. I had explained before placing the order that I required delivery on teh 10th September . I paid an extra R300 for delivery within 2 days. I contacted Gilbert on the delivery dates and every time a date and time was mentioned on Whatsup. the deadline of the 9th passed without delivery, Tracking information was not available as per the procedure stated on the web site. I have since made several attempts to resolve the matter and requested confirmed dispatch with courier tracking. At the time of writing, I have still not received the product or a confrimation on when the in-house delivery will take place. I am writing this review so that others stop ordering from this **** supplier who *****s your money with promises . Looking at other reviews on Google comfirms others have had similar experiences. Please stop ordering or considering this business as an on-line supplier of goods I will update this reveiw if the situation changes.
1 reviews | Active since Sept 2017
On 4th September 2026, I purchased a Canon camera with accesories paying by EFT on the same day. VisionSounds acknowledged receipt of my proof of payment and confirmed that my order was being processed and shipped on the same day. I had explained before placing the order that I required delivery on teh 10th September . I paid an extra R300 for delivery within 2 days. I contacted Gilbert on the delivery dates and every time a date and time was mentioned on Whatsup. the deadline of the 9th passed without delivery, Tracking information was not available as per the procedure stated on the web site. I have since made several attempts to resolve the matter and requested confirmed dispatch with courier tracking. At the time of writing, I have still not received the product or a confrimation on when the in-house delivery will take place. I am writing this review so that others stop ordering from this **** supplier who *****s your money with promises . Looking at other reviews on Google comfirms others have had similar experiences. Please stop ordering or considering this business as an on-line supplier of goods I will update this reveiw if the situation changes.
1 reviews | Active since Oct 2013
I lost my money, The person no longer responds. I have an active investigation running from my bank and in the process of opening a police investigation. I will probably have to go to civil court to fight for my money back, for now I am trying to place ******** charges but tracing the person will almost certainly be a challenge.
1 reviews | Active since Oct 2013
I lost my money, The person no longer responds. I have an active investigation running from my bank and in the process of opening a police investigation. I will probably have to go to civil court to fight for my money back, for now I am trying to place ******** charges but tracing the person will almost certainly be a challenge.
1 reviews | Active since Aug 2026
On 29 July 2026, I purchased a Cabasse The Pearl Myuki speaker from VisionSounds for R21,340, paying by EFT on the same day. VisionSounds acknowledged receipt of my proof of payment and confirmed that my order was being processed and would be shipped as soon as possible. I had explained before placing the order that I required the speaker urgently. When the order was not dispatched as expected, I followed up and was advised that it would be delivered on Monday "unfailingly". That deadline also passed without delivery, tracking information or any proactive communication. I have since made several attempts to resolve the matter directly and have requested either confirmed dispatch with courier tracking or a full refund. At the time of writing, I have still not received the product, confirmed dispatch or refund. I am writing this review so that others dont suffer a similar fate. Looking at other reviews on Google comfirms others have had similar experiences. I will update this reveiw if the situation changes.
1 reviews | Active since Aug 2026
On 29 July 2026, I purchased a Cabasse The Pearl Myuki speaker from VisionSounds for R21,340, paying by EFT on the same day. VisionSounds acknowledged receipt of my proof of payment and confirmed that my order was being processed and would be shipped as soon as possible. I had explained before placing the order that I required the speaker urgently. When the order was not dispatched as expected, I followed up and was advised that it would be delivered on Monday "unfailingly". That deadline also passed without delivery, tracking information or any proactive communication. I have since made several attempts to resolve the matter directly and have requested either confirmed dispatch with courier tracking or a full refund. At the time of writing, I have still not received the product, confirmed dispatch or refund. I am writing this review so that others dont suffer a similar fate. Looking at other reviews on Google comfirms others have had similar experiences. I will update this reveiw if the situation changes.
Hellopeter has tracked VisionSounds across 3 reviews. VisionSounds hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used VisionSounds? Write a review to help others decide.