Why pay for someone to do your VISA when the service is so bad.

I have traveled many times internationally, I usually do my visa personally and would not need to go through a company, sadly this time on recommendation from a family member I went through Visas & Passports Unlimited. I wish I had something good to say about them, I do not. I wish i could tell you that they keep you updated, they do not. I wish I could say that their email correspondence, especially from the Chief Executive is anything but helpful and not sarcastic at all, I could not. From Day 1 it is not easy working with them, it is far easier to do these things on your own. "Regrettably" as they put things, I will not be using them again. And .... as they put it "no guarantees as I have explained" that I would ever recommend them.

It is sad when in this country people do not consider "service" as a valuable asset in their business. I personally feel that "service" is the last thing on their mind.

I am saddened as I know that my VISA has not as yet been delivered, and risk this post being detrimental to the timing of that delivery. But I am so peed off that I no longer care.

Abismal service.