WORST EXPERIENCE IN MY LIFE!!!!!!!!!!!! STAY AWAY

I had a break in the 23/7/2019 at my home first one in my life i contacted virseker on the 24/07/2019 Michelle help me to put in my claim she told me that she will phone me back on Friday 26/07/2019 to let me know how far my claim is i also send an email with quotations on friday 26/07/2019 I had to phone back my self to follow up on my own claim to day 31/07/2019 at about 11;40 (still waiting her to phone me back) now they want proof of parches from me...... who in this South Africa keeps proof of purches each month they take your money with out proof of purches each month they take your money with out bank statements(not that i will give my bank statements but im just saying) to make sure that it is your account where they take your money from but when you must claim they have so many stores my dad is also insured at virseker i will make sure he cancel them to day and and any body i know who is insured by them or who ask me about them i will say JUST STAY AWAY GOOD SALESMAN VERY BAD CUSTOMER SERVICE