BB
Barbara B

1 reviews | Active since Dec 2017

06 Jan 2021, 14:18

Willing to pay but being refused

Not to sure why a client can not be provided with any banking details of Virseker to make a payment of arrear premiums but they insist that payments must be via debit order which is not possible. It is ironic that a client wants to settle a late payment / arrear payment but is actually being refused the opportunity to do so via a direct bank payment. Suppose then they don't really want the payment.

0
Replies (4)
Virseker
Virseker's reply06 Jan 2021, 15:14
Official
 Hi Barbara, 

Dankie vir die inligting wat jy reeds verskaf het. Ons kan ongelukkig nie jou polis besonderhede op****r met die inligting nie. Stuur asseblief vir ons n privaat boodskap met jou ID nommer sodat ons jou verder kan help. 

Vriendelike Groete, Die Virseker Span.  
Virseker
Virseker's reply07 Jan 2021, 11:31
Official
Dankie Barbara.

Vriendelike Groete, Die Virseker Span.
BB
Barbara B's update08 Jan 2021, 11:39
Reviewer Update
Well, after two days, Virseker still refuses to accept any other form of payment than debit order and have subsequently cancelled the insurance because they refuse to accept a direct payment being made. It is hard to believe that one wants to pay what needs to be paid and a service provider refuses to accept your payment ...... in my opinion, payment is payment whether via debit order / eft / cash - VIRSEKER, they will never ever receive any referral or recommendation from me VIRSEKER.
Virseker
Virseker's reply11 Jan 2021, 17:58
Official
Hi Barbara B,

Soos bespreek, ons aanvaar ongelukkig nie direkte (EFT) premie betalings nie. Alle premies word per debiet order verhaal.

Groete,

Die Virseker Span.