AH
Antoinette H

1 reviews | Active since Mar 2009

05 Apr 2016, 15:03

WANT TO CANCEL MY POLICY

I want to cancel my policy with them because I am in deep financial s$$$t. I want my money back and now they don't want to give it back to me!!!!<br> <br> I mean if I cant afford it, I can't. They sommer decided to take money in the middle of the month without any permission. Very nice now I have to pay the banking fees. Very unfair to me!!! <br> <br> I just want my money back - both month's premies. Aslo my banking fees I did request via e-mail that they stop my debit order! That did not happen!!!! There service is very poor!!! Please don't insure your vehicle with them!! Beware they try to take money when it suits them!!!!

0
Replies (1)
Virseker
Virseker's reply08 Apr 2016, 16:02
Official
Hello Antoinette12,

Ons neem kennis van jou klagte.

Soos met Dorothy bespreek, ons bevestig dat die polis effektief gekanselleer is.
Ons sal dit op prys stel indien jou ons kan help met die staat sodat ons die nodige terug betaling aan jou kan doen.
Dankie vir jou verstaanbaarheid.

Vriendelike groete,
Die Virseker Span.