RD
Renier D
1 reviews | Active since Nov 2015
16 Jan 2026, 08:40
Virseker - Worst Insurance Company in South Africa
Worst company to deal with, you get absolutely no feedback, speak to a different person every time you phone, and when escalated, nothing happens! Not even their dispute resolution phones you back! Deadlines means absolutely nothing!
Helpful (0)
Replies (7)0
Replies (7)
Virseker's replyOfficial
16 Jan 2026, 08:47Goeie dag Renier,
Ons weet dit was nie die ervaring wat jy verwag het nie, en ons is jammer daarvoor.
Ons het u klagte eskuleer na bestuur om te help met terugvoering oor u eis.
Vriendelike groete,
Die Virseker span
Ons weet dit was nie die ervaring wat jy verwag het nie, en ons is jammer daarvoor.
Ons het u klagte eskuleer na bestuur om te help met terugvoering oor u eis.
Vriendelike groete,
Die Virseker span
Virseker's reply16 Jan 2026, 08:47
Official
Goeie dag Renier,
Ons weet dit was nie die ervaring wat jy verwag het nie, en ons is jammer daarvoor.
Ons het u klagte eskuleer na bestuur om te help met terugvoering oor u eis.
Vriendelike groete,
Die Virseker span
Ons weet dit was nie die ervaring wat jy verwag het nie, en ons is jammer daarvoor.
Ons het u klagte eskuleer na bestuur om te help met terugvoering oor u eis.
Vriendelike groete,
Die Virseker span
RD
Renier D's updateReviewer Update
16 Jan 2026, 08:54Not holding my breath, as there is absolutely no interest in actually assisting me, phoned 8 or 9 times, no one phones you back, request a call back on email, no response! Only time they are at all interested is when they want to sell you the cover!
RD
Renier D's update16 Jan 2026, 08:54
Reviewer Update
Not holding my breath, as there is absolutely no interest in actually assisting me, phoned 8 or 9 times, no one phones you back, request a call back on email, no response! Only time they are at all interested is when they want to sell you the cover!
Virseker's replyOfficial
16 Jan 2026, 09:06Good day Renier,
We are really sorry that our service has disappointed you.
We have escalated your complaint to the claims manager to assist you urgently with feedback.
Kind regards,
The Virseker team
We are really sorry that our service has disappointed you.
We have escalated your complaint to the claims manager to assist you urgently with feedback.
Kind regards,
The Virseker team
Virseker's reply16 Jan 2026, 09:06
Official
Good day Renier,
We are really sorry that our service has disappointed you.
We have escalated your complaint to the claims manager to assist you urgently with feedback.
Kind regards,
The Virseker team
We are really sorry that our service has disappointed you.
We have escalated your complaint to the claims manager to assist you urgently with feedback.
Kind regards,
The Virseker team
RD
Renier D's updateReviewer Update
16 Jan 2026, 13:50Still nothing, typical!
RD
Renier D's update16 Jan 2026, 13:50
Reviewer Update
Still nothing, typical!
Virseker's replyOfficial
16 Jan 2026, 13:59Good day Renier,
Our claims team manager is busy attending to your claim at the moment and will provide you with feedback.
Kind regards,
The Virseker team
Our claims team manager is busy attending to your claim at the moment and will provide you with feedback.
Kind regards,
The Virseker team
Virseker's reply16 Jan 2026, 13:59
Official
Good day Renier,
Our claims team manager is busy attending to your claim at the moment and will provide you with feedback.
Kind regards,
The Virseker team
Our claims team manager is busy attending to your claim at the moment and will provide you with feedback.
Kind regards,
The Virseker team
RD
Renier D's updateReviewer Update
19 Jan 2026, 06:39And still absolutely nothing, no interest at all, two weeks already, and no one cares!
RD
Renier D's update19 Jan 2026, 06:39
Reviewer Update
And still absolutely nothing, no interest at all, two weeks already, and no one cares!
Virseker's replyOfficial
19 Jan 2026, 07:26Good day Renier,
We apologize that you have not yet received feedback and for the inconvenience caused to you.
We have reminded the claims manager to please provide you with urgent feedback.
Kind regards,
The Virseker team
We apologize that you have not yet received feedback and for the inconvenience caused to you.
We have reminded the claims manager to please provide you with urgent feedback.
Kind regards,
The Virseker team
Virseker's reply19 Jan 2026, 07:26
Official
Good day Renier,
We apologize that you have not yet received feedback and for the inconvenience caused to you.
We have reminded the claims manager to please provide you with urgent feedback.
Kind regards,
The Virseker team
We apologize that you have not yet received feedback and for the inconvenience caused to you.
We have reminded the claims manager to please provide you with urgent feedback.
Kind regards,
The Virseker team