aA
alishaseemail A

1 reviews | Active since Sept 2016

13 Dec 2019, 15:06

Virseker the worst in the RSA

Every year the policy increase with 30%. I emailed Virseker 3 weeks ago with no response. I emailed then again yesterday, no response. I put my enquiry on Twitter - they asked my details to come back - no response.

Increase for 30% with no changes in my policy and when I enquire to cancell they just ignore my emails.

If this is how Virseker work and dont want to give them MY money anymore.

0
Replies (2)
Virseker
Virseker's reply13 Dec 2019, 15:18
Official
Hi Alisha,

Ons erken ontvangs van jou klagte.

Ons span sal met jou ****ak maak on die saak met jou te bespreek.

Vriendelike Groete,
Die Virseker Span.
Virseker
Virseker's reply18 Dec 2019, 12:00
Official
Hi Alisha

Kindly be advised that we attempted to reach you several times telephonically without success.
We however note that our Retentions Division was able to assist you with a discounted premium.
If there is anything further we can assist you with, please feel free to respond to the email sent to you by our Customer Relations Specialist; Louise Fortuin, thank you.

Kind Regards
The Virseker Team