Virseker refused to cancel sold vehicle's policy.

My dad, who is 83, has a hearing aid and currently lives in a care centre, is struggling since last year to cancel his insurance with Virseker. He sold his one vehicle to his brother, Virseker just didn't want to cancel the insurance on this vehicle. And despite the fact that we have received a letter from Virseker to confirm that they have cancelled this policy, they still continue to deduct the amount from his bank account every month. My sister, who spoke on behalf of my dad, he was with her, almost had a fight with the person on the other side of the phone, who could not accept the fact that my dad is no longer in possession of the vehicle and is therefore no longer liable for the insurance of the vehicle. He sold the vehicle. The Virseker agent point blank refused to accept that fact.

My second complaint about Virseker is that they are lying to the public. Their emergency helpline is NOT Afrikaans.