1 reviews | Active since Jan 2024
Virseker not cool.
Normally I communicate in Afrikaans with company but because of review I do it in English. On Friday 10th January 2025, while I was not at home, I received a call from a very persistent consultant from Virseker who tried to convince me t buy a insurance from them that covers dents, rims and tyres, for only R178. The more I try to tell her I can't afford more insurance, because I am a pensioner, the longer she goes on tell me the debit order will go off on 3rd of February. According to the consumer's act, there is "cooling off period" of 7 days when you didn't contact the company. I then contacted Virseker to make changes on my main policy and talked to Ruan and also ask him to cancel any other attempts to set up a new debit order. Now on the 4th February 2025 the sent a debit order to my bank for new policy. I immediately dispute the order and reverse payment. I am very disappointed in the way they ignored my request and hope they cancel the contract and stop debit order. Thank you. Johan van Rooyen
Ons erken ontvangs van jou klagte en vra om verskoning vir enige ongerief wat aan jou veroorsaak is.
Ons span sal met jou in ****ak wees om jou bekommernisse te bespreek en hierdie saak sal so gou moontlik na die betrokke departement geëskaleer word.
Groete,
Die Virseker Span
Ons erken ontvangs van jou klagte en vra om verskoning vir enige ongerief wat aan jou veroorsaak is.
Ons span sal met jou in ****ak wees om jou bekommernisse te bespreek en hierdie saak sal so gou moontlik na die betrokke departement geëskaleer word.
Groete,
Die Virseker Span
