VIRSEKER NOT

<p>Wish I had taken the time to view the long list of complaints on HelloPeter before I switched to VIRSEKER. In my defence the sales consultant was so efficient and premiums so reasonable... that's where it ended. I was recently informed of a 20% increase in premiums one year after joining VIRSEKER without any claims.</p> <p>When I did claim the defensiveness started right off the bat. I had a geyser burst more than a year ago (fixed by ABSA Insurance no questions asked before I switched to VIRSEKER and though there were no evidence of further damage at the time, heavy cracks started appearing in the shower walls and shower water pipes started leaking over the last year. I also noticed huge gaps in ceiling cornices throughout the whole house which I believe all relates to land slippage. The consultant told me that she had never heard of pipes leaking due to wall damage before the assessors reported on the matter and in the same breath told me that she was an Intern but assured me that she was qualified to deal with my claim. I always thought that it was the assessor's job to report his findings and not for a clearly inexperienced intern claim consultant to find on a matter before a proper inspection was done. She then informed me that there were two claims since the matters could not be related (gaps in cornices, leaks and cracks in walls) and that it would count as 2 claims and therefore 2 excess payments if the claims were approved. It wasn't approved based on findings that these were maintenance issues. Yip, massage cracks in walls, shower pipes leaking in various places and gaps in cornices suddenly appearing after 10 years of the house being built, all at the same time over a period of a year and after a geyser burst must be maintenance issues.</p> <p>If you are like me, always searching for a good deal, remember that cheaper is not always better and if it sounds too good to be true, it probably is. Looking at the long list of claims not being paid here on HelloPeter the only thing VERSEKER about VIRSEKER is that your claim will be declined.</p> <p>When I informed them that I wish to cancel my insurance it was done with immediate effect and I was informed telephonically only that I was no longer insured since yesterday without as much a written notice and disregarding the fact that I have paid a premium for the month of September of which the balance no doubt will NOT be refunded to me.</p> <p>As my mom would say "dis nie my mense dié nie". </p> <p> </p>