MK
MELISSA K

1 reviews | Active since Nov 2010

17 Oct 2019, 09:58

Virseker insurance does not listen

I am not happy with Virseker. I have been offered an extra product after asking to cancel it they just adjusted my amount. They literally dont listen.

They are quick to offer things but when you ask to cancel , they do not listen. They also deducted two amounts from my account and they come up with silly excuses for this.

I told them I am taking this further.

0
Replies (2)
Virseker
Virseker's reply17 Oct 2019, 10:32
Official
Hi Melissa,

Ons eken ontvangs van jou klagte.

Ons verteenwoordigers sal met jou ****ak maak om die saak te bespreek.

Groete,
Die Virseker Span.
Virseker
Virseker's reply22 Oct 2019, 13:32
Official
Terugvoer: 
Ons bevestig dat die polisse effektief gekanseleer is soos versoek. 
Ons vra jou om verskoning vir die ongerief wat veroorsaak is en ons is jammer om jou as klient te groet, maar wens jou alle sterkte toe vir die toekoms. 

Vriendelike Groete, 
Die Virseker Span.